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Questions? We're here for you.

(800) 553-4289

Hospice care and palliative care are available throughout the Agrace service area. To request either of these services, please call us now at (800) 930-2770.

1:1 Grief support is available in-person at the Agrace Grief Support Center in Fitchburg, or at our Janesville, Baraboo and Platteville offices—or by phone or video chat. This support is open to anyone in the Agrace service area. Please call (608) 327-7110 to make an appointment.

See details of upcoming virtual and in-person grief support groups here.

Visiting Agrace: Visitors are screened for COVID-19 symptoms before they may enter Agrace’s hospice inpatient units. Masks are required. Please bring your own face covering or mask to wear. If you do not have one, or you are visiting a patient in contact isolation, Agrace will provide a mask.

All patients may have three visitors per day, and more if they are at the end of life. If you have any questions before visiting Agrace, please call (800) 553-4289.

All Agrace thrift stores are open, but fewer days and hours than normal. See our current store locations and hours here. See our store guidelines here.

Cancellations & Closures

Agrace Grief Support Center

Find hope and healing when someone you love has died

When someone you love dies, you may not know how to move ahead with your day-to-day life.

And that’s OK, because there are people who understand—and know how to help.

The Agrace Grief Support Center is a unique place where you can get help coping with grief when someone special to you has died.

For 40 years, Agrace has brought compassionate care to people facing life-limiting illnesses. We care for their families, too. We understand how loss affects life. And we believe everyone deserves to have support after a death so they can find hope and healing.

How could the Agrace Grief Support Center help me?

You (or your family) may be wrestling with anger, shock, loneliness, sadness, bitterness or worry. Agrace’s experienced, professional staff are here to guide you through complicated emotions. We help you share your experiences, find comfort and work toward healthy survivorship.

Who can use the Center?

You may use our services even if your loved one who died did not have hospice care. If we cannot meet your specific needs here, we offer referrals to therapists who may be able to provide the ongoing care you need.

Anyone is welcome to come to the Agrace Grief Support Center for guidance and support after loss. We serve both adults and children, so many of our spaces are designed to help kids feel comfortable.

What services are provided at the Grief Support Center?

Our community grief specialists lead support groups and provide one-on-one support at the Grief Center.

Our services are listed below. In addition to the programs we offer at the Center, Agrace hosts grief support groups at our offices in Janesville and Baraboo, for the convenience of local residents.

Services offered at the Grief Support Center:

Grief support groups for adults, including ongoing groups and multi-week support group series
Family grief support program for adults and school-aged children (5 to 18)
Groups for specific situations, such as spouse/partner loss
Therapeutic play activities for grieving children
One-on-one grief support, on a limited basis
Education about living with grief and helping others who are grieving

What do services cost?

There is a modest fee for our services, whether you receive them at the Center or at other locations. Fees are paid in advance or at the time of service, and may be waived or lowered if needed. There is no fee if your loved one was served by Agrace or another hospice in the past 12 months.

Fee Info / Pay Online

Find Support at the Center

Use the link below to see our upcoming support groups. To register, or to make an appointment for individual support, please complete the inquiry form at the bottom of this page.

Upcoming Groups

Find Grief Support at Other Locations

Agrace also offers grief support groups at our offices in Janesville and Baraboo, and occasionally in other cities in our service area. View a list of groups by location at the link below.

Upcoming Groups

Common Questions about the Grief Support Center

Here are answers to the questions we hear most often. If you have other questions, please call us (608) 327-7110.

Do you provide ongoing mental health/behavioral therapy?

Our program is based on a peer-to-peer model of support, so we do not provide clinical therapy. We do offer up to four sessions of individual support for people who are grieving the death of a loved one.

If a person needs ongoing individual support, we are happy to provide a list of area therapists who may meet your needs.

Can I use your grief support services if my loved one died with a different hospice?

Yes, you can still use our services, and there are no fees if your loved one/family member died within the past 12 months.

Do you support people whose grief is not due to a death of a person?

There are many types of significant emotional loss, but our focus is to support people who are grieving a death of a person. For other losses, we can provide a list of community therapists to help meet your needs.

Do you offer support groups for people whose loved one is terminally ill—but has not died?

We currently do not offer this exact type of group, but we can help identify area resources that may be able to meet your needs.

We do offer a monthly support group for caregivers of people who are chronically ill; you can find information in the answer to the question below.

Do you offer a support group for caregivers?

We offer a free monthly caregiver support group at the Center. It is for people who are caring for someone with a chronic illness or disability, but are not at the end of life (not in hospice care). There is no need to pre-register.

This group has been paused in early 2020 due to the COVID-19 pandemic. Please call (608) 669-7352 for an update about when the group will resume meeting.

You can check what’s available in your area through Wisconsin’s Family Caregiver Support Programs at wisconsincaregiver.org or (866) 843-9810.

Do you offer support groups in languages other than English?

At this time we do not provide grief support groups in other languages. We can provide individual support through a qualified interpreter, either in person or over the phone.

My loved one had Agrace's hospice care more than 12 months ago. Can I still use Agrace's grief support?

Yes, you can still use our services for a small fee, which can be lowered or waived if necessary. See our fee list.

Can I bring a baby or a child younger than school age?

Our programs are only for children aged 5 or older. We are happy to connect you with resources for younger children if you ask.

Do I have to attend the parent group if my children attends the Family Grief Support Program?

You do not have to attend, but it is highly encouraged. If you do not attend, we require you to stay in the building during the Family Program for liability and security reasons.

Can I bring someone with me to the group for support?

Those registered for the group are allowed to attend the group sessions.

Do you provide transportation?

If not having transportation prevents you from receiving grief support, please tell us.

Can we stop by sometime for a tour?

We’d love to give you a tour of the Center. Please call ahead at (608) 327-7110 to schedule a time.

Does the center close during bad weather?

Yes, it may. Please call the Grief Support Center at (608) 327-7110 to check for weather cancellations.

Where is the Grief Support Center?

We are located at 2906 Marketplace Drive, Fitchburg, about three miles west of Agrace’s inpatient unit and offices. The nearest main intersection is Seminole Highway and McKee Road (PD).

The Center is next to the Badger State bike trail and is about a 15-minute walk from Madison Metro bus line 75, which has a stop near the movie theater on McKee Road.

Get Directions

Hours of Operation

The Center is open Monday through Friday when there is a scheduled support group or other meeting. Please call to register in advance for a group or individual appointment.

Contact

(608) 327-7110

Submit a Grief Support Center Inquiry

It’s very important to have a short conversation with our staff before you register for a group or make an appointment for grief support. We will answer your questions and connect you with the best type of support to meet your needs.

Complete this form to have someone contact you about upcoming support groups and registration.

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Grief Support Center Survey

If you have used the Agrace Grief Support Center, we’d love your feedback. Please take a moment to complete this online survey to help us learn ways we can improve our services.