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What is PalliaHealth?

PalliaHealth by Agrace provides several types of palliative (PAL-lee-uh-tiv) care services–specialized, supportive care for people who have serious illnesses.

The goal of PalliaHealth is to help people get more relief from their physical symptoms, pain, stress and other health problems, plus the side effects of their medicines and treatments, such as chemotherapy and radiation. The most common way we do this is through PalliaHealth Consultations. These detailed, in-home visits are made by a PalliaHealth nurse practitioner or doctor.

PalliaHealth also collaborates with our affiliate partners, UW Health and UnityPoint Health–Meriter, as well as with SSM Health and ElderSpan long-term care facilities, to offer additional services. See the PalliaHealth Partnerships section of this page for more information.

PalliaHealth can help at any stage of a serious illness, when you are struggling to feel better and worry less.


palliative care - men playing cards

Who is it for?

PalliaHealth can help people of any age who:

  • have a serious illness, but are not at the end of life,
  • are not getting enough relief from their medications and other treatment, and
  • have trouble leaving home or traveling to their doctor or clinic because of their illness.

This service can also support a person’s family caregivers, because it looks at more than just the medical concerns that affect a family when someone is seriously ill.



How does it help?

PalliaHealth Consultations are detailed, in-home visits made by a PalliaHealth doctor or nurse practitioner. The visit lasts about two hours, which allows time for detailed conversation.

During this consult visit: 

  • A PalliaHealth nurse practitioner or doctor will give you a physical exam, ask you about any troubling symptoms, and talk with you about how medicines and other treatments are working.
  • You will talk about your goals for care and what is preventing you from meeting your goals.
  • You will have time to discuss things that are causing you to worry, and your choices for future treatment.
  • The social worker will explain other community resources that might help, such as meal delivery or support organizations that help people with your illness.

After the visit, PalliaHealth will give you and your doctor ideas to help improve your comfort and reduce stress, such as trying different medicines or treatments, or making lifestyle changes. You and your doctor can decide which changes you want to make to meet your goals. With your doctor’s approval, we can make follow-up visits to check on how well the changes are working.


How is it Different than hospice?

PalliaHealth Consultations are meant to bring comfort, but they are not the same as hospice care.

Hospice care is specifically for people whose main goal is comfort, not a cure, and who are likely in their last six months of life. You usually cannot have hospice care while you are also having treatment such as chemotherapy or radiation with the goal of being cured. The services included in hospice care are very well defined by Medicare and are similar from one hospice to another across America.

PalliaHealth Consultations are appropriate at any stage of a serious illness, regardless of your prognosis. You can have PalliaHealth while you continue to get treatment in the hope of being cured. In fact, palliative care can be very helpful to people who are struggling with the physical and emotional stress and the side effects of their treatment.

In addition to these consultations, PalliaHealth by Agrace offers other palliative care services that vary in the types of support they offer, and where the care is provided.


What does it cost?

Medicare, Medicaid and most insurers usually cover PalliaHealth Consultations, including follow-up visits. You may have to make a co-payment, as you would if you were visiting your doctor’s office.

If you do not have insurance and cannot pay for the consultation, PalliaHealth may be able to offer you help paying, through our Care for All program. This donor-funded program offers help paying when our patients cannot afford the care they need.


How do I get started?

You can ask your doctor to call PalliaHealth by Agrace, or you can contact us directly to schedule a visit. We will check with your doctor before we visit.

 (800) 930-2770

Email Us

Call to talk to an interpreter / Tenemos intérpretes disponibles: (800) 930-2770


PalliaHealth services offered through partnerships

PalliaHealth Telemedicine by Agrace provides Long-term Care facilities palliative and geriatric psychiatry consulting services by phone for residents with serious or chronic illnesses whose poorly controlled symptoms and troubling behaviors are challenging.


PalliaHealth Team Members


Caregiver Education

If your family member has a serious illness, this page is for you! Find caregiving and self-care tips, what to expect during their illness, helpful videos and more.

Learn More