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(800) 553-4289

 

What is Supportive Care?

Agrace Supportive Care, formerly PalliaHealth, provides several types of palliative (PAL-lee-uh-tiv) care services—specialized, supportive care for people who have serious illnesses.

Our goal is to help you get more relief from the symptoms, pain, stress and other health problems related to a serious illness. Palliative care can also look for ways to lessen the side effects of your medicines and treatments, such as chemotherapy and radiation.

Supportive Care can help at any stage of a serious illness, when you are struggling to feel better and worry less. The first step is to schedule a Supportive Care Consultation, a detailed, in-home visit from a Supportive Care nurse practitioner (NP) or doctor.

Supportive Care also collaborates with our affiliate partners, UW Health and UnityPoint Health–Meriter, as well as with SSM Health and ElderSpan long-term care facilities, to offer additional services. See the Supportive Care Partnerships section of this page for more information.

 

palliative care - men playing cards

Who is it for?

Agrace Supportive Care can help adults who:

  • have a serious illness, but are not at the end of life,
  • are not getting enough relief from their medications and other treatment, and
  • have trouble leaving home or traveling to their doctor or clinic because of their illness.

This service can also support a person’s family caregivers, because it looks at more than just the medical concerns that affect a family when someone is seriously ill.

 

 

How does it help?NP reviewing prescriptions with couple

Supportive Care Consultations are detailed, in-home visits made by a Supportive Care doctor or nurse practitioner. The visit lasts about two hours, which allows time for detailed conversation.

During this consult visit: 

  • A Supportive Care nurse practitioner or doctor will give you a physical exam, ask you about any troubling symptoms, and talk with you about how medicines and other treatments are working.
  • You will talk about your goals for care and what gets in the way of meeting your goals.
  • You will have time to discuss things that are causing you to worry, and your choices for future treatment.
  • The social worker will explain other community resources that might help, such as meal delivery or support organizations that help people with your illness.

After the visit, Supportive Care will give you and your doctor ideas to help improve your comfort and reduce stress, such as trying different medicines or treatments, or making lifestyle changes. You and your doctor can decide which changes you want to make to meet your goals. With your doctor’s approval, we can make follow-up visits to check on how well the changes are working.

 

How is it different than hospice?

Agrace Supportive Care Consultations are meant to improve your comfort, but they are not the same as hospice care.

Hospice care is specifically for people whose main goal is comfort, not a cure, and who are likely in their last six months of life. You usually cannot have hospice care while you are also having treatment such as chemotherapy or radiation with the goal of being cured. The services included in hospice care are well defined by Medicare and are similar from one hospice to another across America.

Supportive Care Consultations are appropriate at any stage of a serious illness, regardless of your prognosis. You can have Supportive Care while you continue to get treatment in the hope of being cured. In fact, palliative care can be very helpful to people who are struggling with the physical and emotional stress and the side effects of their treatment.

In addition to these consultations, Supportive Care offers other palliative care services that vary in the types of support they offer, and where the care is provided.

 

What does it cost?

Medicare, Medicaid and most insurers usually cover Supportive Care Consultations, including follow-up visits. You may have to make a co-payment, as you would if you were visiting your doctor’s office.

If you do not have insurance and cannot pay for the consultation, Supportive Care may be able to offer you help paying, through our Care for All program. This donor-funded program offers help paying when our patients cannot afford the care they need.

 

How do I get started?

You can ask your doctor to call Agrace Supportive Care, or you can contact us directly to schedule a visit.

 (800) 930-2770

Email Us

Call to talk to an interpreter / Tenemos intérpretes disponibles: (800) 930-2770

 

Supportive Care services offered through partnerships

Agrace Supportive Care Telemedicine provides palliative and geriatric psychiatry consulting services to long-term care facilities. These phone consults can  help residents who have serious or chronic illnesses and struggle with poorly controlled symptoms and troubling behaviors.

 

Supportive Care Team Members

Nancy Ryan

Director of Supportive Care

Nancy Ryan

Director of Supportive Care

Paula Beltran

Hospice/Palliative Nurse Practitioner

Paula Beltran

Hospice/Palliative Nurse Practitioner

Dr. Tony Braus

Hospice/Palliative Physician

Dr. Tony Braus

Hospice/Palliative Physician

Anthony Braus, MD, joined Agrace in 2012. He is board certified in geriatrics and psychiatry. Dr. Braus practiced hospital-based psychiatry for more than 20 years, primarily at the William S. Middleton Memorial Veterans Hospital in Madison. He regularly consults with staff caring for Agrace hospice and palliative care patients who have forms of dementia and other psychiatric conditions. Dr. Braus received his medical degree from Michigan State University.

 

Leonard Cooley

Hospice/Palliative Nurse Practitioner

Leonard Cooley

Hospice/Palliative Nurse Practitioner

Diane Kelley

Hospice/Palliative Nurse Practitioner

Diane Kelley

Hospice/Palliative Nurse Practitioner
  • Agrace RN, 2004 – 2011
  • Joined Agrace as a nurse practitioner, 2017
  • Palliative Care and Hospice Nurse Practitioner
  • Adult nurse practitioner; ANCC-certified, 2012
  • Master of science in nursing, University of Wisconsin, 2012
  • Registered Nurse, 1984
  • Mission: Creative, compassionate holistic patient-centered care.
  • Clinical interests: Complementary medicine–Healing Touch Practitioner
  • Hobbies: Yoga, meditation, hiking, biking, cross country skiing, family time

Linda Norton

Hospice/Palliative Nurse Practitioner

Linda Norton

Hospice/Palliative Nurse Practitioner
  • Joined Agrace in 2016
  • Palliative care and hospice nurse practitioner
  • Adult nurse practitioner; ANCC-certified, 1998
  • Subspecialties:
    • Oncology nurse practitioner, University of California, Los Angeles, 1998
    • Neuropsychiatry, University of California, Los Angeles, 1997
    • Pediatric oncology, University of Wisconsin Pediatric Hematology/Oncology, 2002
  • Registered nurse—California, 1979
  • Mission statement: The art of contemplative care: to be silent, to listen, to be there.
  • Hobbies: Master Gardener, UW Extension Horticulture

Kelly N. Planton

Hospice/Palliative Nurse Practitioner

Kelly N. Planton

Hospice/Palliative Nurse Practitioner
  • Joined Agrace in 2013
  • Lead hospice and palliative care nurse practitioner
  • Bachelor of science, nursing Winona State 2007
  • Master of science in nursing- University of Madison- Wisconsin 2010
  • Philosophy: Throw kindness like confetti.
  • Hobbies: Running, playing board games, reading, crocheting, spending time with family, traveling

Annmarie Ransom

Hospice/Palliative Nurse Practitioner

Annmarie Ransom

Hospice/Palliative Nurse Practitioner
 

Caregiver Support

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