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Questions? We're here for you.
Take these simple steps to prevent infection if you are caring for or visiting a person with an advanced illness.
Infections are caused by germs such as bacteria or viruses. Most germs are spread by contact, often on unclean hands.
Having clean hands is the single most important way to prevent any infection. You may clean your hands by washing with soap and water or by using an alcohol-based rub.
Traditional soap and water must be used to clean your hands:
Wet your hands with water and soap and scrub for at least 20 seconds. Wash both the palms and backs of your hands, and between your fingers. The thumb of the dominant hand is the most common spot people miss while washing! Here’s a step-by-step poster you can print and follow.
After washing, rinse well with water. Dry your hands with either paper towels or a clean towel.
Alcohol-based hand rub may be used when your hands are not visibly soiled. To be effective, it must contain at least 60 percent alcohol. Here’s a step-by-step guide for using hand rub effectively.
Get more tips on handwashing from the Centers for Disease Control.

When a caregiver is ill, it is best to allow them to stop their caregiving duties until they are well again. If this is not possible, the caregiver must use good hand hygiene, and wear gloves and a mask.
> blood, body fluids, secretions and excretions (except sweat);
> mucus membranes (eyes, nose, mouth, vagina and rectum); and
> skin around wounds, scrapes and cuts.

If you are caring for an Agrace Hospice Care patient, please ask your care team anytime you have questions about hand washing or steps to prevent infection.
If you have a non-urgent caregiving question, email us directly at caregiversupport@agrace.org, or send your questions through our online contact form.
Call to talk to an interpreter / Tenemos intérpretes disponibles: (800) 930-2770
For more expert advice from Agrace, visit Agrace.org/CareTips.
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