As reported by The Wisconsin State Journal
One of Agrace’s team members summarized the workplace culture at the health care organization in one line: “This company puts just as much effort into their employees as they do their patients.”
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Monday, March 25, 2024
As reported by The Wisconsin State Journal
One of Agrace’s team members summarized the workplace culture at the health care organization in one line: “This company puts just as much effort into their employees as they do their patients.”
The organization, with about 900 employees, provides care and support to people who are aging, seriously ill, dying or grieving, and provides a workplace that earned the top spot among large employers in the Top Workplaces survey.
“We’re sending our employees out to take care of patients, and we want them to feel cared for by their employer,” said Lynne Sexten, Agrace’s CEO. “We make sure their work-life balance is good, that their pay is fair, the benefits are good and that their manager cares for them.”
Agrace has devoted considerable time and resources on training managers to listen to staffers and help them chart career courses. Managers develop an engagement plan for all of their employees and discuss it with them at least quarterly.
Once or twice a year the organization sends employees a letter and gift box to show appreciation. For example, at the end of 2023 Agrace team members received a 2024 Wisconsin state park pass and a web link allowing them to order outdoor-related merchandise.
Most of Agrace’s employees work outside of its hospice headquarters. So Agrace scrapped its companywide picnic and gave the funding to managers so they could arrange their own, smaller outings with their colleagues.
“Second Harvest Foodbank is a place where departments have volunteered, and afterwards maybe they’ll go to a restaurant and have a meal together,” Sexten said. “It’s a chance for a team-building day.”
Agrace also provides professional development opportunities.
“We have many employees who came to us as a nursing assistant, and then became a licensed practical nurse and a registered nurse,” Sexten said. “We’ve provided them a lot of resources to help them get there through scholarships, precepting and hosting their clinical rotations.”
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