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The Hospice Team

Agrace HospiceCare

Goal-centered care that you choose

Agrace HospiceCare represents one of the most comprehensive types of healthcare. At Agrace  ... We listen to the patient, the caregiver and the family. The patient is at the center of our circle of care, not only because they receive our services, but also because the patient directs their plan of care. We ask, "What are your goals?" For one person, it may be comfort. For another, it may be repairing a strained relationship or taking that dream vacation. Whatever the goals, they form the focus for the team of people who serve the patient and their family. Patients choose the care they want and need. Hospice services include a whole array of choices—not only medical services, medications and equipment, but also emotional and spiritual support for the patient and the family.

"Agrace HospiceCare is not a place you go to die. I 'm finally able to flourish spiritually, artistically and mentally. I've never been more alive."—Steve Severson, Agrace HospiceCare patient


The Circle of Care

Each member of the Agrace team brings specialized professional skills to a circle of care that supports the patient and family. The patient, at the center of the circle, directs his or her own plan of care by choosing the services that will best enhance the quality of their life and help reach their goals in the time they have.




The Agrace professional team assesses the unique needs of each patient and family. Working together, Agrace staff, trained volunteers and the patient's physician deliver a comprehensive level of care focused on helping the patient and the family live life to its fullest.

Interdisciplinary Team (IDT)

  • Primary Physician: Continues to provide care and is involved in developing the plan of care (POC). Receives updates from Agrace RNCM every 2 weeks.
  • Hospice Physician: Ensures eligibility of the patient. Consults with primary physician to provide support ensuring the medical needs of the patient are met.
  • Registered Nurse Case Manager (RNCM): Ensures the POC is developed and implemented; assesses the patient and family needs. Provides teaching, symptom, and pain management.
  • Licensed Practical Nurse (LPN): Makes visits and provides cares delegated to by the RNCM.       Reinforces the teaching the RNCM has implemented
  • Certified Nursing Assistant (CNA): Provides direct personal comfort care to patient and reinforces teaching that has been done
  • Social Worker: Assesses patient/family emotional, social, spiritual and financial needs. Refers patient/family to hospice counselor for grief and spiritual needs. Supports POC to meet patient goals and provides direct support or referrals to appropriate community agencies.
  • Hospice Counselor: Focuses on patient’s spiritual needs as identified by the social worker and defined by the patient. Works with people of all faith practices and with people who do not have formalized religious beliefs; provides spiritual counseling as needed. Provides support through the grieving process including: involvement with patient and family prior to patient death; follows patient family for 13 months after death. Leads support groups open to the community
  • Pharmacist: Reviews patient medications and ensures that medications are necessary and appropriate; makes recommendations
  • Kitchen and dieticians: Ensures that patients get the nutrition they need and want in the appropriate form
  • Volunteers: regardless of role all volunteers provide support to patients through staff support, agency support or direct patient volunteering.
  • Volunteer coordinators: serve as a link between the team and volunteers.

Who do we help?

Being diagnosed with a life-limiting illness such as cancer, heart disease, lung disease, kidney disease, Alzheimer's, Parkinson's, stroke, ALS or AIDS can be overwhelming. Agrace HospiceCare can be there to provide needed support. If your physician has predicted a life expectancy of six months or less, you are eligible for hospice.

2012 Patient Diagnoses

Our services are available to people of all ages, incomes, ethnicities and cultural backgrounds. Sadly, many don't realize they are eligible for Agrace HospiceCare until it is very late in their illness, and they miss out on the full support they and their families could have received. Call us today to ensure you get the most out of your Agrace HospiceCare benefits, and we will explain how you can receive the support you need.

Watch some video testimonials to see Agrace HospiceCare is helping patients and their families live life to the fullest.

Who Pays for Agrace HospiceCare Services?

Agrace services are covered by Medicare, Medicaid and most private insurances.

With Medicare and Medicaid, there are minimal out-of-pocket expenses, even for medications, equipment and other high-cost items that are often needed in the last months of life.

Your family's burden is not only reduced by the financial relief that the Medicare/Medicaid hospice benefit offers, but also by the caregiving and support that Agrace HospiceCare staff and volunteers provide. In most cases, there are virtually no bills, no claims and no financial surprises. No other Medicare program offers this level of comprehensive financial support. And for Medicaid hospice services, there are no out-of-pocket expenses. For care unrelated to a patient's primary diagnosis, Medicare and Medicaid will continue to provide their normal benefits.


Watch the video above to see how Agrace helps people stay independent. View more testimonials

The Medicare/Medicaid hospice benefit covers:

  • Skilled nursing services
  • Volunteer services
  • Physician visits
  • Skilled therapies
  • Home health aide visits
  • Personal care
  • Social work services
  • Spiritual counseling
  • Nutrition counseling
  • Grief support for the family
  • Medications for pain and other symptoms
  • Durable medical equipment
  • Inpatient care for symptom management
  • Inpatient respite care to relieve caregiving responsibilities of the family

Agrace is also covered by most commercial insurers including HMO plans. Call Agrace today to learn more about how we can reduce your financial burden so you can focus on your family.

It's never too soon to call Agrace.

Know your options. It's never too soon to get information, and anyone can refer patients to Agrace—you, a family member, a friend, even patients themselves. Simply call our Admission Center to ask questions, set up an appointment or take a tour. You can also inquire about our services through our online contact form.

For more information please call (608) 327-7117.